Gabb watch is an excellent starting option for kids as an alternative to smartphones. However, one of the most irritating problems with this gadget is it won’t charge suddenly.
The not charging issue of Gabb watch mainly happens because the small pegs won’t connect to the charger for some reason. But the solution is quite easy. You just need to clean the device and the charger properly.
However, the cleaning process can be problematic sometimes. Follow this guide to know the proper cleaning method.
Why Does My Gabb Watch Won’t Charge?
The Gabb Watch uses four small copper pegs located in the back to connect with the charger. And when you attach your watch to the charging outlet, these copper/gold-like pins transfer the charge into the battery.
Unfortunately, Gabb didn’t provide any protectors to safeguard these pins for cost-reduction purposes. So when your kid wears this watch, those pins can easily get covered in dust, sweat, or other debris.
Also, the watch isn’t waterproof, and you know kids love to “squish” in the mud or play outside in the rain. And it’s also good for their health. But these activities are very harmful to the Gabb watch.
And everyone knows when water goes inside any electronic device, the device simply does not function properly. So water also creates the Gabb watch not charging issue.
Another reason behind the Gabb watch not charging issue can be using a non-original charger to charge the watch. Because the duplicate one sometimes won’t sync with the watch properly and can cause charging errors.
How To Fix Gabb Watch Charging Issues?
When your Gabb watch doesn’t charge, you first need to turn it off, wait for some time, and then turn it on again. It will solve any software issues with the watch.
So if the not-charging issue happens due to any software error, the process will remove those.
And when that doesn’t solve your issue, you need to contact Gabb customer care.
Here’s the process:
Clean your Gabb watch
- Turn off your Gabb Watch and remove it from any power source.
- Pick up a cotton swab and dip it into rubbing alcohol.
- Then, gently clean the back of the watch using circular motions. It will help remove dirt or marks from the charging plates. If you encounter stubborn residue, you might need to apply a bit more pressure.
- Unplug the charger and use another cotton swab dampened with rubbing alcohol to clean the charging pins.
- Before you power on the watch again, ensure both the copper charging pins behind the watch and the plates on the charger are absolutely dry. Because wet electronics frequently lead to short circuits.
And your watch will start charging without any issue.
Quick tip: Also, never use any 3rd party charger not manufactured by the Gabb for changing. It will shorten your battery life as well as create charging problems.
Read Also: How To Reset Gabb Watch? [8 Easy Steps]
Contact Gabb Care
When your watch doesn’t charge even after a thorough cleaning, contact Gabb customer care for assistance. Gabb has great live support operating from Monday to Friday, 8am to 6pm (MT), and Saturday, 8 a.m. to 3 p.m. (MT).
To chat with live support:
- Go to the Gabb support channel.
- Click the Chat Now option under the Live Chat section.
- Select Watch Charging Issues and choose the Chat with Us option.
- Describe your issue.
And the company will give you the solution for this. You can also email them at firstname.lastname@example.org with a detailed explanation of the problem, and they will reach out within a short time. You should also include pictures with your mail for a better response.
In this FAQ section, you’ll discover a collection of typical inquiries related to the Gabb Watch. These frequently asked questions will help you understand some core features of Gabb watch more clearly.
What Is The Battery Life Of A Gabb Watch?
The Gabb Watch comes with a 500 mAh battery, which provides up to 48 hours of life. So parents can maintain a continuous connection with their child throughout the day without worrying about the battery running out.
Is The Gabb Watch Waterproof?
No, The Gabb Watch isn’t waterproof, so you must not wear it while swimming, bathing, or showering. However, the watch is water-resistant, meaning it can handle light rain, handwashing, or light sweat without any issues.
Does The Gabb Watch Work Without A Plan?
Unfortunately, the Gabb watch doesn’t work without a plan. You need to pay $14.99 per month, no matter what plan you choose. However, if you buy a 2-year plan, you get a 10% discount, and for a 1-year plan, you get a 5% discount on the watch’s retail price of $149.99.
And there you have it. After applying the solutions, I’m sure your Gabb watch is charging without any problem.
However, if you don’t want to face this problem in the future, always clean the watch whenever your kid returns from school and use a watch protector. Have a good day!
Read Also: How To Set Up Gabb Watch? [10 Easy Steps]