Having Samsung Galaxy Watch Active 2 rebooting loop problems can be extremely frustrating for a novice user. However you can easily overcome this by learning why this occurs and how to fix it.
This is a common problem which is basically caused by a variety of factors,including software glitches, corrupt apps, water damage etc. You can solve the issue either by clearing the cache, updating firmware, rebooting or resetting.
No worries this is just a glimpse of the overall detail of this article. Keep reading to find out more!
What Causes Samsung Galaxy Watch Active 2 Reboot Loops?
Among several common issues (like: Pairing, Charging, Syncing, Activity tracking etc.) rebooting Loop is the most serious and frustrating one for Watch Active 2.
In this case the watch gets stuck in a boot loop and it continuously keeps shutting down and restarting to a screen that says “Rebooting…”. Anyway, this can happen for several reasons that include the following: Here are some:
- Water damage
- Damaged components
- Hardware issue
- Minor software bug
- Incompatible or malicious app
- Low or damaged battery
How To Fix Samsung Galaxy Watch Active 2 Rebooting Loop Issue?
As nowadays we significantly rely on our watches we should have a clear idea about their functionality and some common fixing procedures. This will not only help you to overcome any complicated conditions but also saves a lot of money.
Here as a newbie fixing Samsung Galaxy Watch Active 2 Rebooting Loop Issue seems quite complicated, but if you know what to do, then it will be much easier.
Here are some fixing procedures for Samsung Galaxy Watch Active 2 Rebooting Loop Issue:
#1- Dry and clean the watch
Rebooting Loop often arises if water goes into the watch and creates a short circuit or damages any components.
Here drying and cleaning the watch’s outer and inside parts might solve this issue. You can clean your watch with several things. Such as:
- Lint-free dry microfiber cloth
- Isopropyl alcohol
- Mild soap and water ( if the watch straps are made of a washable material)
- Damp/slightly wet cloth (if the straps are leather)
- Air blower
- Clean and soft brush
But if you notice any water inside then clean it using a blow dryer or water absorbing cloth and place it under a fan until it dries completely. Besides, you can put it into rice and keep it there for a minimum of 1 day.
After drying, clean the watch and try to start it. This might solve the specific issue. But if it doesn’t, try the next fixing method.
N.B.** Do not use any harsh chemicals or abrasive cleaners to clean the watch. Also don’t keep the watch under direct sunlight.
#2- Reboot / Restart the Watch
The first thing you should try is to force reboot/restart the watch. To do it follow these step by step procedures:
Step 1: First turn off the watch. Then press and hold the upper and lower button at the same time. And keep holding these buttons until “Rebooting…” displays on the watch. This may take about 30 seconds for “Rebooting…” to appear.
Step 2: Now when the rebooting message appears, release the buttons. The watch screen will turn/go dark and the watch will reboot.
Hopefully this reboot/restarting method will solve the Rebooting Loop issue. But if the issue still appears, try the next fixing method.
#3 Inspect the battery/charger and replace if needed
Low or faulty batteries can’t supply enough power to the device, creating Rebooting Loop issue. Battery can be damaged because of several reasons. Such as discharging for a long time, physical impact, water damage etc.
To solve this issue check the battery and charge it properly. If needed, replace it with a new one. Besides, your charging cable might be faulty. So check them too.
#3 Factory reset
If all the above mentioned fixing procedure fails to solve the issue then its time to hard/factory reset your watch. To do it follow these step by step procedures:
- Step 1: First press and hold the upper/back and lower/home button together and keep holding them until you see the rebooting screen.
- Step 2: When the Rebooting screen appears, release the upper button and press the lower button a couple of times. Here you will see a “Select REBOOT MODE” on the screen, and you will get several options, like: Recovery, power off etc.
- Step 3: Select the “Recovery” option using the lower button. Now press and hold the lower button until the watch reboots. The watch will start resetting and within a short time this process will complete.
**Still confused? check out this video:
Hopefully, one of these methods will solve the Rebooting Loop issue. But if you still face this issue, take your watch to an expert mechanic or claim the warranty if it’s available.
Can I Fix This Problem Myself Or Do I Need To Take It To An Expert Mechanic?
Yes. Basically without any advanced technical knowledge you can perform most of the fixing procedure. For this you must have a basic idea about how this watch works and where to look to solve any issue.
But remember that, for any physical issue (like: damaged components or battery) you must take help from an expert.
What To Do To Prevent Rebooting Loop Issue On Samsung Galaxy Watch Active 2?
Any issues with your watch may cost you to lose all of your essential data. So you must fix it soon. By following some tips you can prevent Rebooting both the Loop issues and other performance issues.
- Install apps only from trusted sources
- Keep your watch’s software up to date
- Avoid water contact
- Charge it regularly and don’t keep it discharged for a long time
- Keep away your watch from any harmful conditions
Till now we tried to cover everything related to the rebooting loop issue on Samsung Galaxy Watch Active 2. But you might still have some questions in your mind. So check out this FAQ section to get those answers.
Does Galaxy Active 2 Warranty Covers Rebooting Loop Issue?
Yes. If your watch has a warranty and you are experiencing the rebooting loop issue you can contact Samsung customer service or the place where you have purchased it. They will repair or replace your watch.
How Long Does It Take To Solve Galaxy Active 2 Rebooting Loop Issue?
Generally it should take less than 15 minutes to follow the troubleshooting steps mentioned above and fix the issue. But if the issue arises because of a hardware problem then it might take longer.
How Much Does It Require To Solve Galaxy Active 2 Rebooting Loop Issue?
This issue often arises due to software problems so it can be fixed without spending any money. But if this happened due to water damage or a faulty battery, then you might have to spend around $10 to $40.
So these are the core points you need to know to solve the issue. Remember, like any electrical gadget every smartwatch has its limitations so you may run into different types of issues.
But you shouldn’t be afraid. Just calm down and try to find out why this issue occurs and how to solve them.
If the troubleshooting is difficult for you to carry out, contact a person who has experience in solving the problem.